Tenants have a grievance procedure with a 10-day response right and a hearing before a neutral officer or panel

rd515.termination_eviction.tenant_grievance_procedure_and_adverse_action_notice · v1.0.0

A Section 515 borrower must permanently post tenant grievance procedures in a conspicuous place at the housing project, keep copies at the management office for inspection by tenants and the Agency, give each tenant an Agency summary of tenant's rights when the lease is signed, and supply the procedures in the tenant's primary language where a tenant has limited English proficiency. Before taking a proposed adverse action - including denial of admission or a change to the occupancy rules or lease - the borrower must give written notice by certified mail return receipt requested or by hand delivery with signed acknowledgement, stating specific reasons and advising of the right to respond within ten calendar days and the right to a hearing. The tenant must respond within 10 calendar days; the borrower must offer a meeting within 10 calendar days of receiving a grievance; and if unresolved the matter goes to a hearing officer or three-member panel whose written decision binds the parties unless the Agency finds it out of compliance within 10 days.

Confidence

high

Effective from

2026-02-25

Last reviewed

2026-08-30