What documentation an owner may request depends on whether the disability and the need are apparent

xp.fair_housing.accommodation_documentation_limits · v1.0.0

The information an owner may require in support of an accommodation request is bounded by what is already apparent. Where both the disability and the disability-related need for the requested accommodation are obvious or known, the owner may request no additional information at all. Where the disability is apparent but the need is not, the owner may request only information necessary to evaluate the disability-related need. Where the disability is not apparent, the owner may request reliable disability-related information that verifies the person meets the Act's definition of disability, describes the needed accommodation, and shows the relationship between the two -- and no more. The owner may not demand medical records, a diagnosis, or the nature and severity of the condition.

Confidence

medium

Effective from

2004-05-17

Last reviewed

2026-08-31